Privacy Policy

Privacy Policy

Last updated: May 2026


1. Who is responsible for your data

The data controller responsible for this website is:

ZENDA e.V. Roza Alpboga Berliner Str. 20, 51063 Cologne Germany info@zenda-info.org +49 157 56771810


2. What data we collect and why

2.1 Visiting the website

When you visit this website, your browser automatically transmits certain data to our hosting provider. This includes your IP address, browser type and version, operating system, the page you came from, and the date and time of your visit.

This data is processed on the basis of Art. 6(1)(f) GDPR — our legitimate interest in maintaining a technically stable and secure website. It is not used to identify individual visitors and is deleted after a short retention period.

Hosting provider: Cloud86. Your data is processed on servers within the European Union.


2.2 Contact form

When you fill out the contact form on this website, we collect your first name, last name, email address, and message. Your phone number is optional.

This data is transmitted via SureForm and delivered to our inbox hosted by Cloud86 on servers within the European Union.

We use this data solely to respond to your enquiry.

Legal basis: Art. 6(1)(b) GDPR — processing is necessary to respond to your request; and Art. 6(1)(f) GDPR — our legitimate interest in communicating with people who contact us.

Retention: We retain your message for as long as necessary to fully respond to your enquiry and for a reasonable period thereafter in case of follow-up, unless you ask us to delete it sooner.


2.3 Newsletter

If you sign up for our newsletter, we collect your email address via SureForm. We use this address only to send you updates from ZENDA.

Legal basis: Art. 6(1)(a) GDPR — your consent.

Withdrawal: You can unsubscribe at any time by clicking the unsubscribe link in any newsletter email or by writing to info@zenda-info.org. Withdrawal does not affect the lawfulness of processing before withdrawal.


2.4 Google Analytics (GA4)

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics sets cookies in your browser to analyse how visitors use the website. The information collected — including a shortened version of your IP address — is transmitted to and stored on Google servers, which may be located in the United States.

Google processes this data on our behalf as a data processor under a Data Processing Agreement. Data transfers to the US are governed by Standard Contractual Clauses (SCCs) adopted by the European Commission.

Legal basis: Art. 6(1)(a) GDPR — your consent, which you provide via the cookie banner on this site.

Opt-out: You can prevent Google Analytics from collecting your data by declining analytics cookies in the cookie banner. You can also install the Google Analytics Opt-out Browser Add-on.

For more information, see Google’s Privacy Policy.


2.5 YouTube videos

This website embeds videos from YouTube, a service operated by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When you interact with an embedded YouTube video, YouTube may set cookies and collect data including your IP address, browser information, and viewing behaviour. This data may be transmitted to Google servers in the United States under Standard Contractual Clauses.

Legal basis: Art. 6(1)(a) GDPR — your consent, which you provide via the cookie banner on this site.

For more information, see YouTube’s Privacy Policy.


2.6 Links to social media

This website contains links to ZENDA’s profiles on Instagram, X (Twitter), YouTube, Threads, and TikTok. These are standard hyperlinks only — no social media plugins, tracking pixels, or embedded widgets are loaded on this site.

Data is only transmitted to these platforms when you actively click a link and leave this website. At that point, the respective platform’s own privacy policy applies.


3. Cookies

This website uses cookies. A cookie is a small text file stored in your browser that helps websites function and collect information about how they are used.

We use the following categories of cookies:

Technically necessary cookies — required for the website to function. These cannot be declined.

Analytics cookies — used by Google Analytics GA4 to understand how visitors use the site. Only set with your consent.

Third-party cookies — set by YouTube when you interact with embedded videos. Only set with your consent.

You can manage your cookie preferences at any time via the cookie banner on this website. You can also control cookies through your browser settings — please note that blocking all cookies may affect how the site functions.


4. Your rights under GDPR

Under the General Data Protection Regulation, you have the following rights regarding your personal data:

Right of access — you can request a copy of the personal data we hold about you.

Right to rectification — you can ask us to correct inaccurate or incomplete data.

Right to erasure — you can ask us to delete your personal data, subject to certain conditions.

Right to restriction — you can ask us to limit how we use your data in certain circumstances.

Right to data portability — you can request your data in a structured, commonly used format.

Right to object — you can object to processing based on our legitimate interests.

Right to withdraw consent — where processing is based on your consent, you can withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at info@zenda-info.org.


5. Right to lodge a complaint

If you believe your data is being processed in violation of GDPR, you have the right to lodge a complaint with the competent supervisory authority.

The supervisory authority for ZENDA e.V. in North Rhine-Westphalia is:

Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen (LDI NRW) Kavalleriestraße 2–4 40213 Düsseldorf www.ldi.nrw.de


6. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page will always show when it was last updated. We encourage you to review this page periodically.

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